sábado, 19 de marzo de 2011

18 Common Work E-mail Mistakes (1)

13. Using incorrect subject lines. Change the subject line if you’re changing the topic of conversation. Better yet, start a new e-mail thread.
14. Sending the wrong attachment. If you double-check an attachment immediately before sending and decide that you need to make changes, don’t forget to update the source file. Making corrections to the version that’s attached to the e-mail does not often work, and it can lead to different versions of the same doc floating around.
15. Not putting an e-mail in context. Even if you were talking to someone an hour ago about something, remind them in the e-mail why you’re writing. In this multi-tasking world of ours, it's easy for even the sharpest minds to forget what's going on.
16. Using BCC too often. Use BCC (blind carbon copy) sparingly. Even though it’s supposed to be a secret, it rarely is. Burn someone once, and they’ll never trust you again. Likewise, forwarding e-mail is a great way to destroy your credibility. When people send you something, they aren’t expecting you to pass it on to your co-workers. The e-mail might make its way back to the sender, who will see that their original message was shared. They might not call you out on it, but they’ll make a mental note that you can’t be trusted.
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17. Relying too much on e-mail. News flash! No one is sitting around staring at their inbox waiting for your e-mail. If something is urgent, use another means of communication. A red “rush” exclamation point doesn’t compare to getting up from your desk and conducting business in person.
18. Hitting "reply all" unintentionally. This is a biggie. And it's not just embarrassing; depending on what you wrote in that e-mail, it can ruin your relationship with a co-worker or even your boss. Take extra care whenever you respond so you don't hit this fatal button.

1 comentario:

  1. We must take into account each of the most common mistakes when sending an email, and that by committing one of these brings a lot of misunderstandings, problems, dislikes and sometimes one of the worst could be peder our work and lose an important friendship.

    So we must take the time to review again and again the content, recipients of our emails and avoid replying or forwarding emails just to get out of commitment and to avoid others and ourselves one or more bad times.

    ResponderEliminar